Delivery and shipping

Welcome to www.evercoldcube.com (hereinafter referred to as the "Website"). We are committed to providing customers with safe and fast international shipping services. The following are our shipping terms:

1. Shipping Company
   We work with Czech Transport Company to provide customers with efficient international shipping services. We chose this shipping company based on its reputation in the industry and excellent delivery capabilities.
2. Shipping Methods
   We offer a variety of international shipping methods, including but not limited to:

Sea transportation: suitable for bulk goods, with lower shipping costs, but relatively longer delivery time. Usually 8 working days.

Air transportation: suitable for goods that need to be delivered quickly, with faster delivery time, but relatively higher shipping costs, usually 3 working days.

Land transportation: suitable for transportation between EU countries, providing fast and reliable services, usually 5 working days.
When placing an order, you can choose the corresponding shipping method according to your needs. These options will be clearly listed on the checkout page.

3. Shipping costs
   Shipping costs are calculated based on the selected shipping method, destination and cargo weight/volume. We will provide you with a clear shipping cost breakdown before you place an order.
4. Shipping time
   Shipping time varies depending on the destination and the mode of transport selected. We will do our best to complete the delivery within the promised shipping time, but we are not responsible for delays caused by force majeure (such as weather, customs delays, etc.).
5. Tracking your order
   Once your order is shipped, we will send tracking information by email. You can use the provided tracking number to check the status of your shipment in real time on the official website of the Czech transport company.
6. Duties and taxes
   International shipments may involve customs duties and import taxes in the destination country. All related costs are borne by the consignee. We recommend that you consult the relevant regulations of your country before placing an order.
7. Damage and loss
   If the goods are damaged or lost during transportation, please contact us immediately after receiving the goods and submit relevant evidence within 48 hours. We will assist you in processing the claim with the Czech transport company.
8. Contact Information
   If you have any questions about the shipping terms or need further information, please contact us via the following methods:

Email: corepoint@evercoldcube.com
Thank you for choosing www.evercoldcube.com, we look forward to providing you with quality shipping services!