• What shipping methods do you offer?
• We offer a variety of shipping methods, including sea, air, and land. You can choose the shipping method that suits you best based on your different needs.

• How do I place an order?
• You can place an order through our website. Please browse our products, select the items you need and add them to the shopping cart, then follow the checkout process to fill in your information and select the corresponding shipping method.

• How is the shipping cost calculated?
• The shipping cost is calculated based on the selected shipping method, destination, weight and volume of the goods. On the checkout page, we will provide a detailed shipping cost breakdown so that you can check the total cost.

• How do I track my order?
• Once your order is shipped, we will send a tracking number by email. You can use this number to check the shipping status of your goods in real time on the official website of Czech Transport.

• After the order is shipped, how long will it take to ship?
• The shipping time depends on the selected shipping method and destination. Sea shipping usually takes longer, while air shipping is faster. Please check the shipping time estimate we provide for specific information.

• Do I need to pay customs duties and taxes?
• Yes, international shipping may involve customs duties and import taxes in the destination country. All related costs are borne by the consignee, and we recommend that you understand the relevant regulations in your country before placing an order.

• What should I do if my goods are damaged or lost during transportation?
• Please check the goods immediately after receiving them. If you find any damage or loss, please contact us within 48 hours and provide relevant evidence. We will assist you in processing the claim with the Czech transport company.

• How to contact your customer service?
  If you have any questions or need further assistance, you can contact us at the following methods:
• Email: corepoint@evercoldcube.com

• What payment methods do you accept?
• We accept a variety of payment methods, including credit cards, debit cards and online payment platforms. Please choose your convenient payment method at checkout.